We Work with the Team as a System

A team is not simply a machine with replaceable parts; it is a living, dynamic system with spoken and unspoken rules, vision, blind spots, expectations, moods. The spirit of a team influences the individuals and plays a significant role in how the team works together and what the team produces. Anyone who has worked closely on a team knows this from their own experience. Effective team coaching focuses on the whole as a system, and the interrelationships among the team. There is more to team coaching than coaching individuals to be better team members. The team must be coached as its own entity, independent of the needs of any single member.

We Use an Innovative Team Diagnostic™ Assessment

Over the course of four years and hundreds of deployments, Team Coaching International has perfected the Team Diagnostic Assessment, a state of the art model that clearly defines the necessary strengths for sustainable, high-performing teams.  The model and diagnostic are based on proven research that shows that most successful teams have the means in place to take action and they build effective relationships to motivate and sustain that action. The Team Diagnostic model is built on these two fundamental axes: factors that optimize productivity and factors that promote positivity. Having the tools and material is not enough to achieve outstanding results without a high level of positive engagement and ways to neutralize negativity.  The model defines 7 separate productivity factors² and 7 positivity factors³. All of our coaches are authorized facilitators and distributors of the Team Diagnostic Assessment.

The Team Coaching Process

Working with an expert team of facilitator coaches, the client team is guided through a five-step process that creates alignment and accountability for maximum effectiveness. The process provides a range of team skills training and team coaching customized to each team. Although the time frames below are open to some modifications, in every engagement we encourage our clients to engage in rigorous follow-up and accountability to reach team performance goals.

	Conduct conference call(s) between client sponsors and TCI team to identify goals, measurable objectives, and success factors for the initiative. Articulate roles and responsibilities. Determine logistics.
	Deploy the on-line anonymous diagnostic to each team member.
	Adapt the team coaching workshop and exercises based on the team’s diagnostic results. Revise workshop materials accordingly.
	Conduct on-site Team Coaching Session.
	Conduct a monthly facilitated 90-minute Team Coaching Teleconference for a six-month period.
	Repeat the delivery of the diagnostic to the Middle Management Group so as to determine the team’s developmental progress. Though not mandatory, we strongly recommend this additional step.